PayCheckR / Enterprise agreements / AE520994
This page lists the pay rates in the AGL Energy Limited enterprise agreement (AE520994). The agreement was approved by the Fair Work Commission and sets the minimum pay for the staff it covers. The rates below are the agreement minimums; overtime, penalties and allowances can lift what you actually take home.
Rates last updated 8 October 2026.
Some of the roles this agreement may cover at the AGL Energy Limited. You can open any role to see its indicative rates.
Full-time pay runs from $1,275.00 per week ($34.00 per hour) at the entry level up to $1,699.02 per week at the top, across 5 classifications. A few examples:
| Classification | Weekly (full-time) | Per hour |
|---|---|---|
| Level 1 - Customer Solutions Representative (Care)Level 1 (Annexure A.1) - includes Customer Solutions Representative - Care. Contributes to the ability of the Company to provide services to customers, record important informat... | $1,275.00 | $34.00 |
| Level 2 - Customer Solutions Representative (Resolutions)Level 2 (Annexure A.1) - includes Customer Solutions Representative - Resolutions. Contributes to important support services requiring knowledge of practical methods, techniques... | $1,327.15 | $35.39 |
| Level 3 - Customer Resolution + High Value RepresentativeLevel 3 (Annexure A.1) - includes Customer Resolution + High Value Representative. Contributes to important support services, may help others resolve task issues, perform basic ... | $1,387.13 | $36.99 |
The rate for every classification, plus casual rates, is in the pay checker below.
The exact penalty multipliers and allowance amounts are applied when you check your pay.
Rates are sourced from Fair Work Commission data and shown as a guide. They can change, and your circumstances may differ. Verify against your payslip and the official instrument before acting. For advice, contact the Fair Work Ombudsman on 13 13 94 or a registered employment lawyer.