PayCheckR / Enterprise agreements / AE520994

AGL Energy Limited enterprise agreement pay rates

This page lists the pay rates in the AGL Energy Limited enterprise agreement (AE520994). The agreement was approved by the Fair Work Commission and sets the minimum pay for the staff it covers. The rates below are the agreement minimums; overtime, penalties and allowances can lift what you actually take home.

Rates last updated 26 August 2026.

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Agreement details

Code
AE520994
Industry
Electrical power industry
Ordinary hours
37.5 per week
Casual loading
25%
Union
ASU
Nominal expiry
10 August 2026

Minimum pay rates

Full-time pay runs from $1,275.00 per week ($34.00 per hour) at the entry level up to $1,699.02 per week at the top, across 5 classifications. A few examples:

ClassificationWeekly (full-time)Per hour
Level 1 - Customer Solutions Representative (Care)Level 1 (Annexure A.1) - includes Customer Solutions Representative - Care. Contributes to the ability of the Company to provide services to customers, record important informat...$1,275.00$34.00
Level 2 - Customer Solutions Representative (Resolutions)Level 2 (Annexure A.1) - includes Customer Solutions Representative - Resolutions. Contributes to important support services requiring knowledge of practical methods, techniques...$1,327.15$35.39
Level 3 - Customer Resolution + High Value RepresentativeLevel 3 (Annexure A.1) - includes Customer Resolution + High Value Representative. Contributes to important support services, may help others resolve task issues, perform basic ...$1,387.13$36.99

The rate for every classification, plus casual rates, is in the pay checker below.

What else it sets

  • Penalty rates for weekends, public holidays and overtime.
  • 4 allowances (for example Annual Leave Loading, Motor Vehicle Allowance, First Aid Allowance).

The exact penalty multipliers and allowance amounts are applied when you check your pay.

Wondering if your pay adds up?

If you share your hours and what you were paid, we can compare it against these rates, including penalties and overtime. It's free, takes a couple of minutes, and there's no account needed to start.

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Rates are sourced from Fair Work Commission data and shown as a guide. They can change, and your circumstances may differ. Verify against your payslip and the official instrument before acting. For advice, contact the Fair Work Ombudsman on 13 13 94 or a registered employment lawyer.