PayCheckR / Enterprise agreements / AE521914

Civica BPO Pty Ltd T/A Fines Victoria enterprise agreement pay rates

This page lists the pay rates in the Civica BPO Pty Ltd T/A Fines Victoria enterprise agreement (AE521914). The agreement was approved by the Fair Work Commission and sets the minimum pay for the staff it covers. The rates below are the agreement minimums; overtime, penalties and allowances can lift what you actually take home.

Rates last updated 10 September 2026.

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Agreement details

Code
AE521914
Industry
Clerical industry
Ordinary hours
38 per week
Casual loading
25%
Nominal expiry
31 December 2026

Roles covered

Some of the roles this agreement may cover at the Civica BPO Pty Ltd T/A Fines Victoria. You can open any role to see its indicative rates.

Minimum pay rates

Full-time pay runs from $1,180.08 per week ($31.05 per hour) at the entry level up to $1,598.33 per week at the top, across 14 classifications. A few examples:

ClassificationWeekly (full-time)Per hour
Part A / Band 2 / Commencement$1,180.08$31.05
Part A / Band 2 / Proficient$1,191.87$31.37
Part A / Band 3 / Commencement$1,246.50$32.80

The rate for every classification, plus casual rates, is in the pay checker below.

What else it sets

  • 2 allowances (for example advised of the requirement to work overtime with 24 hours’ notice, will either be provided with a meal or paid a meal al, (b) The employer must pay the employee an allowance of $14.93 per week.).

The exact penalty multipliers and allowance amounts are applied when you check your pay.

Wondering if your pay adds up?

If you share your hours and what you were paid, we can compare it against these rates, including penalties and overtime. It's free, takes a couple of minutes, and there's no account needed to start.

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Rates are sourced from Fair Work Commission data and shown as a guide. They can change, and your circumstances may differ. Verify against your payslip and the official instrument before acting. For advice, contact the Fair Work Ombudsman on 13 13 94 or a registered employment lawyer.