PayCheckR / Enterprise agreements / AE522399

Coca-Cola Europacific Partners (Aust) Pty Ltd enterprise agreement pay rates

This page lists the pay rates in the Coca-Cola Europacific Partners (Aust) Pty Ltd enterprise agreement (AE522399). The agreement was approved by the Fair Work Commission and sets the minimum pay for the staff it covers. The rates below are the agreement minimums; overtime, penalties and allowances can lift what you actually take home.

Who this agreement covers

Coca-Cola Europacific Partners National Sales Centre EA covers permanent FT, permanent PT and fixed-term Employees in the Sydney Metropolitan Area performing call centre activities for CCEP's National Sales Centre (NSC) - in-house telephone/inside-sales for the CCEP customer base.

Rates last updated 26 August 2026.

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Agreement details

Code
AE522399
Industry
Contract call centres
Ordinary hours
38 per week
Casual loading
25%
Union
CEPU - Electrical Division NSW Branch
Nominal expiry
30 September 2026

Roles covered

Some of the roles this agreement may cover at the Coca-Cola Europacific Partners (Aust) Pty Ltd. You can open any role to see its indicative rates.

Minimum pay rates

Full-time pay runs from $1,092.54 per week ($28.75 per hour) at the entry level up to $1,301.31 per week at the top, across 5 classifications. A few examples:

ClassificationWeekly (full-time)Per hour
National Sales Centre Grandfathered Rate 1GRANDFATHERED legacy rate, closed to new progressions (cl 13.4). Annual salary $66,104.45 - maintained for some Employees already remunerated at this rate at the commencement of...$1,271.24$33.45
National Sales Centre Level 1NSC Career Pathway Level 1 - entry-level call centre Employee. Annual salary $56,812.04 (Appendix 1, effective 7 days after FWC approval). Salary covers 38-hr standard week + 2 ...$1,092.54$28.75
National Sales Centre Level 2NSC Career Pathway Level 2 - competent NSC Employee. Annual salary $60,884.50 (Appendix 1, effective 7 days after FWC approval). Progression governed by NSC Career Pathway crite...$1,170.86$30.81

The rate for every classification, plus casual rates, is in the pay checker below.

What else it sets

  • Penalty rates for weekends, public holidays and overtime.
  • 3 allowances (for example First Aid Allowance, Overtime Meal Allowance, Product Benefit (4 cases per month)).

The exact penalty multipliers and allowance amounts are applied when you check your pay.

Wondering if your pay adds up?

If you share your hours and what you were paid, we can compare it against these rates, including penalties and overtime. It's free, takes a couple of minutes, and there's no account needed to start.

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Rates are sourced from Fair Work Commission data and shown as a guide. They can change, and your circumstances may differ. Verify against your payslip and the official instrument before acting. For advice, contact the Fair Work Ombudsman on 13 13 94 or a registered employment lawyer.