PayCheckR / Enterprise agreements / AE530866

dnata Airport Services Pty Ltd enterprise agreement pay rates

This page lists the pay rates in the dnata Airport Services Pty Ltd enterprise agreement (AE530866). The agreement was approved by the Fair Work Commission and sets the minimum pay for the staff it covers. The rates below are the agreement minimums; overtime, penalties and allowances can lift what you actually take home.

Rates last updated 4 July 2026.

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Agreement details

Code
AE530866
Industry
Airline operations
Ordinary hours
38 per week
Casual loading
25%
Nominal expiry
30 June 2028

Roles covered

Some of the roles this agreement may cover at the dnata Airport Services Pty Ltd. You can open any role to see its indicative rates.

Minimum pay rates

Full-time pay runs from $1,051.46 per week ($27.67 per hour) at the entry level up to $2,003.74 per week at the top, across 30 classifications. A few examples:

ClassificationWeekly (full-time)Per hour
CSA Level 1 - EntryCustomer Service Agent Level 1 (Arrivals & Departures, PRM, VIP MAAS). Entry, less than 12 months. Attachment B Base+ Penalties, effective first full pay period after Agreement ...$1,051.46$27.67
CSA Level 2 - EntryCSA Level 2 (Check-in, Queue Facilitator). Entry, less than 12 months. Attachment B Base+Penalties ($28.85/hr).$1,096.30$28.85
CSA Level 2 - ExperiencedCSA Level 2 (Check-in, Queue Facilitator). Experienced, greater than 3yrs. Attachment B Base+Penalties ($29.44/hr).$1,118.72$29.44

The rate for every classification, plus casual rates, is in the pay checker below.

What else it sets

  • Penalty rates for weekends, public holidays and overtime.
  • 22 allowances (for example Subject Matter Expert (SME) Allowance, Nightsoil Allowance, Foreign Language Allowance - 3 or More Languages).

The exact penalty multipliers and allowance amounts are applied when you check your pay.

Wondering if your pay adds up?

If you share your hours and what you were paid, we can compare it against these rates, including penalties and overtime. It's free, takes a couple of minutes, and there's no account needed to start.

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Rates are sourced from Fair Work Commission data and shown as a guide. They can change, and your circumstances may differ. Verify against your payslip and the official instrument before acting. For advice, contact the Fair Work Ombudsman on 13 13 94 or a registered employment lawyer.