PayCheckR / Enterprise agreements / AE525279
This page lists the pay rates in the Energy Queensland Limited T/A Ergon Energy Queensland Retail enterprise agreement (AE525279). The agreement was approved by the Fair Work Commission and sets the minimum pay for the staff it covers. The rates below are the agreement minimums; overtime, penalties and allowances can lift what you actually take home.
Energy Queensland Retail Union Collective Agreement 2024 covers Administrative and Professional/Managerial employees of Energy Queensland Limited (and Ergon Energy Queensland Pty Ltd) whose position is within the Retail division of EQL - the QLD government-owned electricity retailer's call-centre, billing and back-office workforce.
Rates last updated 26 August 2026.
Some of the roles this agreement may cover at the Energy Queensland Limited T/A Ergon Energy Queensland Retail. You can open any role to see its indicative rates.
Full-time pay runs from $1,579.13 per week ($43.86 per hour) at the entry level up to $4,015.48 per week at the top, across 12 classifications. A few examples:
| Classification | Weekly (full-time) | Per hour |
|---|---|---|
| Administrative Employee Level 1(b) - SP 1.0Administrative Employee Level 1(b) at Salary Point 1.0 (Schedule 3). Undertaking structured training towards a Certificate I or equivalent; performs routine/predictable/procedur... | $1,579.13 | $43.86 |
| Administrative Employee Level 4 - SP 4.0Administrative Employee Level 4 at Salary Point 4.0 (Schedule 3). Trade-equivalent Certificate III or equivalent; applies quality systems; good interpersonal communications; wor... | $1,806.15 | $50.17 |
| Administrative Employee Level 5 - SP 5.0Administrative Employee Level 5 at Salary Point 5.0 (Schedule 3). Cert III + 3 appropriate modules (or Associate Diploma without experience); works under general supervision; un... | $1,910.42 | $53.07 |
The rate for every classification, plus casual rates, is in the pay checker below.
The exact penalty multipliers and allowance amounts are applied when you check your pay.
If you share your hours and what you were paid, we can compare it against these rates, including penalties and overtime. It's free, takes a couple of minutes, and there's no account needed to start.
Check my payRates are sourced from Fair Work Commission data and shown as a guide. They can change, and your circumstances may differ. Verify against your payslip and the official instrument before acting. For advice, contact the Fair Work Ombudsman on 13 13 94 or a registered employment lawyer.