PayCheckR / Enterprise agreements / AE525321

ISS Facility Services Australia enterprise agreement pay rates

This page lists the pay rates in the ISS Facility Services Australia enterprise agreement (AE525321). The agreement was approved by the Fair Work Commission and sets the minimum pay for the staff it covers. The rates below are the agreement minimums; overtime, penalties and allowances can lift what you actually take home.

Who this agreement covers

ISS Facility Services East Pilbara covers catering, cleaning, kitchen, front-office, gardening, security, and guest-services staff at remote Pilbara mining-camp sites. 5 classification levels (Utility, Cook, Cook/tradesperson, Supervisor, Head Chef) plus 4 apprentice cook tiers as percentages of Level 4. Penalty and OT rates standard hospitality pattern; Mon-Fri evening / early-morning hours attract $/hr loadings encoded as allowances. Rates indexed to Hospitality Industry (General) Award AWR (currently +3.5% above clause 20.1; next adjustment 1 July 2026).

Rates last updated 26 August 2026.

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Agreement details

Code
AE525321
Industry
Hospitality industry
Ordinary hours
38 per week
Casual loading
25%
Nominal expiry
5 July 2028

Roles covered

Some of the roles this agreement may cover at the ISS Facility Services Australia. You can open any role to see its indicative rates.

Minimum pay rates

Full-time pay runs from $637.03 per week ($16.76 per hour) at the entry level up to $1,189.02 per week at the top, across 9 classifications. A few examples:

ClassificationWeekly (full-time)Per hour
Apprentice Cook Year 1First-year apprentice in the cooking trade. 55% of Level 4.$637.03$16.76
Apprentice Cook Year 2Second-year apprentice in the cooking trade. 65% of Level 4.$752.86$19.81
Apprentice Cook Year 3Third-year apprentice in the cooking trade. 80% of Level 4.$926.59$24.38

The rate for every classification, plus casual rates, is in the pay checker below.

What else it sets

  • Penalty rates for weekends, public holidays and overtime.
  • 8 allowances (for example Tool Allowance (Cook / Apprentice Cook), Split Shift Allowance, Late Evening Loading (Mon-Fri 7pm-midnight)).

The exact penalty multipliers and allowance amounts are applied when you check your pay.

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If you share your hours and what you were paid, we can compare it against these rates, including penalties and overtime. It's free, takes a couple of minutes, and there's no account needed to start.

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Rates are sourced from Fair Work Commission data and shown as a guide. They can change, and your circumstances may differ. Verify against your payslip and the official instrument before acting. For advice, contact the Fair Work Ombudsman on 13 13 94 or a registered employment lawyer.