PayCheckR / Enterprise agreements / AE520157
This page lists the pay rates in the Jetstar Airways enterprise agreement (AE520157). The agreement was approved by the Fair Work Commission and sets the minimum pay for the staff it covers. The rates below are the agreement minimums; overtime, penalties and allowances can lift what you actually take home.
Jetstar Airways ground staff — customer service officers, admin, load control, flight dispatch, operations. Qantas subsidiary. 8 levels. Rates from 1 April 2025.
Rates last updated 26 August 2026.
Some of the roles this agreement may cover at the Jetstar Airways. You can open any role to see its indicative rates.
Full-time pay runs from $962.83 per week ($25.34 per hour) at the entry level up to $1,325.96 per week at the top, across 7 classifications. A few examples:
| Classification | Weekly (full-time) | Per hour |
|---|---|---|
| Level 1/2: Entry Level AdminEntry-level Jetstar admin/reception. Typically 6-12 months at this level. | $962.83 | $25.34 |
| Level 3: Customer Service OfficerJetstar CSO, receptionist, admin support, compliance admin clerk. | $1,046.67 | $27.54 |
| Level 4: Duty Travel / Safety OfficerDuty travel officer, safety systems officer, payroll officer. | $1,047.37 | $27.56 |
The rate for every classification, plus casual rates, is in the pay checker below.
Rates are sourced from Fair Work Commission data and shown as a guide. They can change, and your circumstances may differ. Verify against your payslip and the official instrument before acting. For advice, contact the Fair Work Ombudsman on 13 13 94 or a registered employment lawyer.