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Origin Energy People Services Pty Ltd enterprise agreement pay rates

This page lists the pay rates in the Origin Energy People Services Pty Ltd enterprise agreement (AE530833). The agreement was approved by the Fair Work Commission and sets the minimum pay for the staff it covers. The rates below are the agreement minimums; overtime, penalties and allowances can lift what you actually take home.

Who this agreement covers

Origin Energy (Melbourne Retail) Enterprise Agreement 2025 covers Employees of Origin Energy People Services Pty Ltd performing work in Origin's Retail operations in Melbourne in a classification set out in Appendix 1 - call-centre, energy sales, solar sales, vacant consumption and Ombudsman case-coordination customer-services roles. Sister of the Origin Adelaide CC/Retail X EBA (AE519386) with single-Part scope (Adelaide had a separate Retail X Part 2); the displaced predecessor 'Origin Energy (Melbourne Retail X) Enterprise Agreement 2022' is absorbed into this single document.

Rates last updated 22 May 2026.

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Agreement details

Code
AE530833
Industry
Electrical power industry
Ordinary hours
38 per week
Casual loading
25%
Union
ASU
Nominal expiry
31 August 2027

Roles covered

Some of the roles this agreement may cover at the Origin Energy People Services Pty Ltd. You can open any role to see its indicative rates.

Minimum pay rates

Full-time pay runs from $1,265.29 per week ($33.30 per hour) at the entry level up to $1,385.94 per week at the top, across 4 classifications. A few examples:

ClassificationWeekly (full-time)Per hour
Energy Sales SpecialistEnergy Sales Specialist (Appendix 1). Proactively supports new and existing Origin customers with sales activity including win-back, cross-sell, move and acquisitions in a fast-...$1,265.29$33.30
Energy SpecialistEnergy Specialist (Appendix 1). Responsible for providing end-to-end customer service in an omni-channel environment as part of a small autonomous team; balances workload across...$1,295.89$34.10
Energy Specialist (Case Coordinator - Ombudsman)Energy Specialist (Case Coordinator - Ombudsman) (Appendix 1). Responsible for responding to escalated customer enquiries and more complex customer needs through a variety of co...$1,385.94$36.47

The rate for every classification, plus casual rates, is in the pay checker below.

What else it sets

  • Penalty rates for weekends, public holidays and overtime.
  • 3 allowances (for example First Aid Allowance, Meal Allowance, Higher Duties Allowance).

The exact penalty multipliers and allowance amounts are applied when you check your pay.

Wondering if your pay adds up?

If you share your hours and what you were paid, we can compare it against these rates, including penalties and overtime. It's free, takes a couple of minutes, and there's no account needed to start.

Check my pay

Rates are sourced from Fair Work Commission data and shown as a guide. They can change, and your circumstances may differ. Verify against your payslip and the official instrument before acting. For advice, contact the Fair Work Ombudsman on 13 13 94 or a registered employment lawyer.