PayCheckR / Enterprise agreements / AE530664

Serco Australia Pty Limited enterprise agreement pay rates

This page lists the pay rates in the Serco Australia Pty Limited enterprise agreement (AE530664). The agreement was approved by the Fair Work Commission and sets the minimum pay for the staff it covers. The rates below are the agreement minimums; overtime, penalties and allowances can lift what you actually take home.

Who this agreement covers

Covers Serco-employed Correctional Case Officers at the Clarence Correctional Centre (Glenugie via Grafton, NSW) - a maximum-security correctional facility operated by Serco for the NSW Government. 24/7 corrections industry; ordinary hours 38/wk avg over up to 8-wk roster cycle. Four classifications: Trainee CCO / CCO Level 1 / CCO Level 2 / CCO Level 3 with appointment-based progression (CCO3 by 3 years FT service + module completion).

Rates last updated 6 June 2026.

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Agreement details

Code

AE530664

Industry

Corrections and detentions

Ordinary hours

38 per week

Casual loading

25%

Union

CPSU (Community and Public Sector Union)

Nominal expiry

3 March 2028

Roles covered

Some of the roles this agreement may cover at the Serco Australia Pty Limited. You can open any role to see its indicative rates.

Minimum pay rates

Full-time pay runs from $1,000.54 per week ($26.33 per hour) at the entry level up to $1,292.38 per week at the top, across 4 classifications. A few examples:

Classification	Weekly (full-time)	Per hour
Correctional Case Officer Level 1Correctional Case Officer Level 1 - completed Trainee training or RPL. Progression to CCO2 requires 1 year FT service + Cert III in Correctional Practice + competencies per Sche...	$1,167.36	$30.72
Correctional Case Officer Level 2CCO Level 2 (post-1-year + Cert III progression). $500 retention bonus paid on 12-mo EBA anniversary subject to no performance issues per cl 20.1. Hourly $31.82 at 3 Mar 2026 co...	$1,209.16	$31.82
Correctional Case Officer Level 3CCO Level 3 - 3+ years FT service + mentoring CCO1 staff + module completion + satisfactory appraisals. Eligible to act as Supervisor; mentor CCO1 employees through Cert III acc...	$1,292.38	$34.01

The rate for every classification, plus casual rates, is in the pay checker below.

What else it sets

Penalty rates for weekends, public holidays and overtime.
9 allowances (for example Night Span Shift Loading (M-F 1800-0600), Retention Bonus CCO3 (12-mo anniversary), Retention Bonus CCO2 (12-mo anniversary)).

The exact penalty multipliers and allowance amounts are applied when you check your pay.

Wondering if your pay adds up?

If you share your hours and what you were paid, we can compare it against these rates, including penalties and overtime. It's free, takes a couple of minutes, and there's no account needed to start.

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Rates are sourced from Fair Work Commission data and shown as a guide. They can change, and your circumstances may differ. Verify against your payslip and the official instrument before acting. For advice, contact the Fair Work Ombudsman on 13 13 94 or a registered employment lawyer.