PayCheckR / Enterprise agreements / AE525924

Telstra enterprise agreement pay rates

This page lists the pay rates in the Telstra enterprise agreement (AE525924). The agreement was approved by the Fair Work Commission and sets the minimum pay for the staff it covers. The rates below are the agreement minimums; overtime, penalties and allowances can lift what you actually take home.

Who this agreement covers

Telstra retail store staff. Separate from the main corporate Telstra agreement (AE525928). Four sales bands from entry (Band 4i) to leadership (Band 2).

Rates last updated 26 August 2026.

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Agreement details

Code
AE525924
Industry
Information Media and Telecommunications
Ordinary hours
38 per week
Casual loading
25%
Union
SDA
Nominal expiry
30 September 2027

Roles covered

Some of the roles this agreement may cover at the Telstra. You can open any role to see its indicative rates.

Minimum pay rates

Full-time pay runs from $1,076.92 per week ($28.34 per hour) at the entry level up to $1,332.69 per week at the top, across 4 classifications. A few examples:

ClassificationWeekly (full-time)Per hour
Sales (Retail) - Band 2Store leadership role - supervising customer service and sales staff in a Telstra retail outlet.$1,332.69$35.07
Sales (Retail) - Band 3iSenior sales consultant. Higher-level retail store role with additional product knowledge and responsibilities.$1,203.85$31.68
Sales (Retail) - Band 3iiMid-level Telstra retail store role. Sales consultant assisting customers with products and services.$1,140.38$30.01

The rate for every classification, plus casual rates, is in the pay checker below.

What else it sets

  • Penalty rates for weekends, public holidays and overtime.
  • 5 allowances (for example Higher Duties Allowance, First Aid Allowance, Meal Allowance).

The exact penalty multipliers and allowance amounts are applied when you check your pay.

Wondering if your pay adds up?

If you share your hours and what you were paid, we can compare it against these rates, including penalties and overtime. It's free, takes a couple of minutes, and there's no account needed to start.

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Rates are sourced from Fair Work Commission data and shown as a guide. They can change, and your circumstances may differ. Verify against your payslip and the official instrument before acting. For advice, contact the Fair Work Ombudsman on 13 13 94 or a registered employment lawyer.