PayCheckR / Enterprise agreements / AE531638

Trident Services Security Pty Ltd enterprise agreement pay rates

This page lists the pay rates in the Trident Services Security Pty Ltd enterprise agreement (AE531638). The agreement was approved by the Fair Work Commission and sets the minimum pay for the staff it covers. The rates below are the agreement minimums; overtime, penalties and allowances can lift what you actually take home.

Who this agreement covers

Trident Services Security single-enterprise agreement covering all employees performing Customer Service Work, Screening Work and Security Work at Newcastle Airport (NSW) (cl 4.2). Three active classifications (L1 Customer Service Officer, L3 Aviation Protection Officer - Screening/CBS, L4 Team Leader & Supervisor). Levels 2 and 5 not used.

Rates last updated 7 October 2026.

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Agreement details

Code
AE531638
Industry
Security services
Ordinary hours
38 per week
Casual loading
25%
Union
United Workers Union (UWU)
Nominal expiry
30 June 2029

Roles covered

Some of the roles this agreement may cover at the Trident Services Security Pty Ltd. You can open any role to see its indicative rates.

Minimum pay rates

Full-time pay runs from $1,138.10 per week ($29.95 per hour) at the entry level up to $1,209.92 per week at the top, across 3 classifications. A few examples:

ClassificationWeekly (full-time)Per hour
Level 1 - Customer Service OfficerLevel 1 Customer Service Officer (CSO) - kerbside services (customer service, providing information, enforcing airport traffic rules, issuing infringement notices); providing in...$1,138.10$29.95
Level 3 - Aviation Protection Officer (APO Screening / CBS)Level 3 Aviation Protection Officer - Passenger Screening / Checked Baggage Screening (CBS). Performs Screening Work including screening of people and goods (including baggage) ...$1,190.16$31.32
Level 4 - APO Security Team Leader / SupervisorLevel 4 Aviation Protection Officer - Security (Team Leader / Supervisor). TEAM LEADER: co-ordinates work of APOs - admin/recording duties (scheduling workflow patterns and brea...$1,209.92$31.84

What else it sets

  • Penalty rates for weekends, public holidays and overtime.
  • 11 allowances (for example Meal Allowance, Mentor Allowance, Supervision Allowance - Over 20 employees).

The exact penalty multipliers and allowance amounts are applied when you check your pay.

Rates are sourced from Fair Work Commission data and shown as a guide. They can change, and your circumstances may differ. Verify against your payslip and the official instrument before acting. For advice, contact the Fair Work Ombudsman on 13 13 94 or a registered employment lawyer.