PayCheckR / Enterprise agreements / AE531638
This page lists the pay rates in the Trident Services Security Pty Ltd enterprise agreement (AE531638). The agreement was approved by the Fair Work Commission and sets the minimum pay for the staff it covers. The rates below are the agreement minimums; overtime, penalties and allowances can lift what you actually take home.
Trident Services Security single-enterprise agreement covering all employees performing Customer Service Work, Screening Work and Security Work at Newcastle Airport (NSW) (cl 4.2). Three active classifications (L1 Customer Service Officer, L3 Aviation Protection Officer - Screening/CBS, L4 Team Leader & Supervisor). Levels 2 and 5 not used.
Rates last updated 23 July 2026.
Full-time pay runs from $1,094.40 per week ($28.80 per hour) at the entry level up to $1,163.56 per week at the top, across 3 classifications. A few examples:
| Classification | Weekly (full-time) | Per hour |
|---|---|---|
| Level 1 - Customer Service OfficerLevel 1 Customer Service Officer (CSO) - kerbside services (customer service, providing information, enforcing airport traffic rules, issuing infringement notices); providing in... | $1,094.40 | $28.80 |
| Level 3 - Aviation Protection Officer (APO Screening / CBS)Level 3 Aviation Protection Officer - Passenger Screening / Checked Baggage Screening (CBS). Performs Screening Work including screening of people and goods (including baggage) ... | $1,144.56 | $30.12 |
| Level 4 - APO Security Team Leader / SupervisorLevel 4 Aviation Protection Officer - Security (Team Leader / Supervisor). TEAM LEADER: co-ordinates work of APOs - admin/recording duties (scheduling workflow patterns and brea... | $1,163.56 | $30.62 |
The exact penalty multipliers and allowance amounts are applied when you check your pay.
If you share your hours and what you were paid, we can compare it against these rates, including penalties and overtime. It's free, takes a couple of minutes, and there's no account needed to start.
Check my payRates are sourced from Fair Work Commission data and shown as a guide. They can change, and your circumstances may differ. Verify against your payslip and the official instrument before acting. For advice, contact the Fair Work Ombudsman on 13 13 94 or a registered employment lawyer.